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Any product purchased from Sobia Nazir online store can be returned within 7 days of delivery in case there is a manufacturing defect in the suit. For the avoidance of doubt, minor variations in the color of the product (in comparison to digital shoot images) will not be considered a manufacturing defect, as such variations are a normal outcome during the manufacturing process. Kindly note that refund is not possible unless the suit has a manufacturing defect.

To process an exchange you may contact our Customer Service center by emailing us at info@sobianazir.net or calling us at 0321-6876666 with your order reference number.

We do not offer any exchange or refund on international orders unless we deliver the incorrect order or the product has a manufacturing defect (see above for what constitutes a manufacturing defect).

You may cancel your order at any time before the order has been shipped. Once the order has been shipped, you will receive a shipping confirmation via email that will contain the tracking information. As soon as the product has been shipped, our exchange policy will be applicable. Sobia NAzir reserves the right to cancel orders for reasons such as, but not limited to, the item is out of stock, pricing errors, or the credit card payment is declined by the issuing financial institution.

Kindly note, there is no exchange or refund possible on items sold during sale unless there is a manufacturing defect in the dress.